T ERMS & C ONDITIONS
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This site is designed, updated and maintained independently by Old Kent Resorts. The content is owned by Old Kent Resorts. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content.
Old Kent Resorts disclaims all warranties or conditions, whether expressed or implied,(including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only of the courts of Tamilnadu, India.
Old Kent Resorts reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.
Old Kent Resorts reserves the right to refuse service to anyone at any time.
At Old Kent Resorts, safeguarding our Guest’s information is paramount. We want to assure you that we do not use or share details about your website visits or personal information, such as your name, address, email, or phone number, with external parties.
Your information is strictly handled with your explicit consent, and we provide the means for you to manage and control the data you share. Open communication is encouraged for any privacy concerns, with a commitment to a swift and appropriate response. Be assured that we never disclose personal information for advertising or promotional purposes, including sensitive data like passwords or financial details. Your privacy is our top priority at Old Kent Resorts.
H OUSE R ULES
Dining Facilities: Our culinary offerings do not include pork, beef or alcohol.
Meals are served at the following times:
- Breakfast: 8:00 AM – 10:00 AM
- Lunch: 1:00 PM – 3:00 PM
- Dinner: 8:00 PM – 10:00 PM
Special dietary requests can be accommodated; please inform our staff in advance.
Check-In/Check-Out:
- Check-In: 12:00 PM
- Check-Out: 11:00 AM
Early check-in or late check-out is subject to availability, and charges may apply.
Activities:
- Scheduled activities are at the discretion of our team and are subject to weather conditions.
Alcohol Policy:
- We do not serve alcohol at our property. Guests are welcome to enjoy a tranquil and alcohol-free environment.
Room Policy:
- Smoking is strictly prohibited in all rooms. Designated smoking areas are available.
- Any damages caused to the property during your stay will be charged to your account.
Guest Conduct:
- Guests are expected to conduct themselves in a respectful and considerate manner towards fellow guests, resort staff, the natural surroundings and maintain sanctity of the heritage structures and antiques in the property.
- Any disruptive or unruly behaviour may result in eviction from the premises without refund.
Environmental & Heritage Consideration:
- Help us conserve energy and water by turning off lights and faucets when not in use.
- Please be mindful of the estate and the flora & fauna around that call Coorg their home.
- Please be respectful to the heritage property, historical significance and antique curios and furnishings that belong to the family
Safety and Security:
- Guests are responsible for the security of their belongings. Please use the in-room safe for valuables.
- Lock your room when leaving.
- Report any suspicious activity to resort staff.
Children’s Supervision:
- Parents are responsible for supervising their children at all times.
Pets:
- Pets are not allowed on the premises.
Housekeeping:
- Daily housekeeping services are provided.
- Report any issues or requests to the front desk.
Emergencies and Medical Assistance:
- In case of medical emergencies, contact the front desk immediately.
Feedback and Concerns:
- We value your feedback. If you have any concerns or special requests, please contact our staff.
These rules are in place to ensure a pleasant and comfortable experience for all our guests. We appreciate your cooperation in adhering to these guidelines. If you have any questions or require assistance, please feel free to contact our staff. Thank you for choosing Old Kent Estates and Spa.
